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Troubleshooting

My domain won't verify: how to fix it

90% of verification issues are fixed in 3 steps. Start with the most likely cause and work down.

1 min readLast updated:

Cause 1: DNS hasn't propagated yet

This is the most common issue. After saving the DNS record, it can take from 5 minutes to 48 hours to propagate globally. Check with dnschecker.org by pasting your domain and selecting CNAME type (or A for apex).

Cause 2: CNAME record typed wrong

  • Value must be exactly `cname.flowti.co` (no "https://", no trailing slash).
  • Name (Host) must be just the subdomain portion (`links`, not `links.mydomain.com`).
  • For an apex domain, Name must be `@`.

Cause 3: Cloudflare Proxy enabled

If you use Cloudflare DNS, make sure the record is in "DNS only" mode (gray cloud), not "Proxied" (orange cloud). The orange cloud breaks verification.

Cause 4: Registrars without CNAME flattening

Some registrars don't allow CNAME on the apex domain (example.com). In that case use an A record pointing to 216.198.79.1.

Still not working

Email us at support@flowti.co with your domain and a screenshot of your DNS panel. We reply within 24 hours.

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